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The Industry

it’s bigger than you think

Industry Overview

Insurance is a hugely important industry. It influences just about every sector and subject area, underpinning everything from small companies to multinational organisations and even global economies. In Ireland, insurance employs over 28,000 people.

Core Industry Roles

The three areas that underpin the industry are Underwriting, Claims and Direct Customer Support.

core
industry
roles
Is this you?

Underwriter

Checklist
  • Problem solver
  • Appetite to learn
  • Attention to detail
  • Strong analytical skills
Typical qualified starting salary

€30,000

Typical career path

Assistant Underwriter > Underwriter > Underwriting Manager

Starting out you’ll need:

Professional Certificate in Insurance (APA)

or

BA (Hons) in Insurance Practice – Apprenticeship

core
industry
roles
Is this you?

Claims

Checklist
  • Curious by nature
  • Sound judgement
  • Strong negotiator
  • Excellent interpersonal skills
Typical qualified starting salary

€30,000

Typical career path

Claims Handler > Team Leader > Claims Manager

Starting out you’ll need:

Professional Certificate in Insurance (APA)

or

BA (Hons) in Insurance Practice – Apprenticeship

core
industry
roles
Is this you?

Direct Customer Support

Checklist
  • People person
  • Strong communicator
  • Entrepreneurial
  • Sales skills
Typical qualified starting salary

€27,000

Typical career path

Customer Service Agent > Team Leader > Customer Service Manager

Starting out you’ll need:

Professional Certificate in Insurance (APA)

or

BA (Hons) in Insurance Practice – Apprenticeship

More Roles

There’s a world of opportunity in insurance. From evaluating risk to developing e-commerce solutions, there’s a role here for you.

Data Analyst

Do you dream in data? This is the role for you…

The volume of data available to insurance organisations is constantly increasing, so companies need professionals to sort through and analyse this data in order to inform key business and product decisions. As a data analyst, you could work with information sourced from areas such as telematics, social media, websites or smartphones to give insurers a more comprehensive view of the risks they are underwriting. By using this data, insurers can improve their pricing, develop new products and customise existing policies to meet changing customer needs. As the area of big data continues to grow, there will be an increasing need for data scientists and data analysts in the insurance industry.

About you:
  • Attention to detail
  • Highly numerate and analytical
  • Creative
  • Logical thinker

Management

Are you a natural born leader? Here’s the job for you…

Business management within the insurance industry incorporates the core elements of successful modern business including finance, information technology, human resources and change management, relationship management and team management. The large insurance companies offer opportunities to talented graduates to join rotational management development programmes, which help you develop to take on a variety of leadership roles.

About you:
  • Strategic thinker
  • Good people person
  • Financially numerate and analytical
  • Motivator

Direct Customer Support

Are you a good listener who’s ready for anything? Consider this career…

For an insurance company to be successful it must be quick to anticipate and adapt to meet its customers changing needs and demands. The evolution of e-commerce systems and sophisticated call centres means insurers face greater challenges to find ways of delivering a personalised and differentiated service. That’s where you come in. Insurance is a people industry: effective customer service agents like you are fundamental to the success of the business. Customer operations roles are often closely aligned to claims handling and personal lines sales.

About you:
  • Thrive in a fast paced environment
  • Good listener & able to manage complex customer queries
  • Calm
  • Positive thinker

See all roles

Industry Salaries

Here are some of the average qualified salaries for insurance roles. Many employers will support you in earning the Professional Certificate in Insurance (APA) or Professional Diploma in Insurance (CIP) as you work – so it may not be necessary for you to hold the qualification before you apply for a job.

Insurance Role Salary
Claims Handler €30,000 – €45,000
Claims Technical Role €50,000 – €65,000
Personal Lines Executive €30,000 – €40,000
Personal Lines Underwriter €30,000 – €50,000
Commercial Assistant Underwriter (1–3 yrs exp.) €30,000 – €40,000
Commercial Underwriter (1–5 yrs exp.) €40,000 – €55,000
Reinsurance Underwriting Support (1–10 years’ exp.) €35,000 – €65,000
Trainee Actuary €35,000 – €45,000
Risk Manager €70,000 – €90,000
Marketing Executive (1–5 yrs exp.) €28,000 – €45,000
Newly Qualified Accountant €48,000 – €52,000
Data Scientist €50,000 – €75,000

Published by Brightwater

Insurance can take you far

Working in insurance can take you across the globe. Irish insurance qualifications are recognised in the UK, Canada, Australia and New Zealand, making working and travelling with your qualification all the easier. Begin your career in Ireland and who knows where you could end up?